Who owns and operates this website?

This website is owned and operated by "Our.Home.Sweet.Home Pty Ltd ACN 119 495 788". In this privacy policy, the expressions "we", "us" and "our" are a reference to "Our.Home.Sweet.Home Pty Ltd ACN 119 495 788".

We may collect your personal information (such as your e-mail address or other contact details) for the purposes of:

• assisting us in providing our services to you;
• monitoring who is accessing our website or using services offered on our website; and
• profiling the type of people accessing our  website.

Collection of your personal information for any other reason will only happen when you agree to that collection.  If you elect not to provide us with this information, we may not be able to provide you with the services that you have requested. We do not collect personal information about you from other websites or supply your personal information to other parties, except as explained below or where you agree to allow us to do so.

Our website includes features that allow you to request further information about certain specified products or services directly from the third party providers of those products or services.

When you use one of these features, we will collect and store the following information from you:

• your name;
• your contact details, including your email address, home telephone number and mobile telephone number (if provided); and
• where applicable, any other information in relation to the specific product(s) or service(s) that you wish to enquire about.

We will then provide this information to third parties whose products or services you wish to enquire about.  These third party vendors or service providers may use your information to contact you directly in relation to the product(s) or service(s) which you have enquired about.  If you elect not to provide us with this information, we may not be able to provide you with the services that you have requested. We may also use this information to contact you to follow up on the status of your enquiry.  Your personal information will not be used for any other purposes except as explained elsewhere in this Privacy Policy.

If you agree to receive news or marketing information, we may use your contact details to send you news or information about our services and general promotional material which we believe you may find useful or interesting.

We will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information, for any purpose which is not related  to your use of this website or otherwise disclosed in this privacy policy.  Your personal information will not be used for any other purpose which a reasonable person in your position would not expect.

At or before the time that we collect your personal information, we will try to make sure that you know who we are, that you are able to access the information which we have collected about you, why we are collecting your personal information and what will happen if you choose not to give us that information.

We use an internet technology known as "cookies" to allow us to monitor the usage of our website and to serve you more efficiently if you revisit the site.  A cookie does not identify you personally but it does identify your computer.  You can set your Internet browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.

If it is possible, we will try not to collect identifying personal information or information from which your identity could be determined, unless we need to collect identifying information as a result of the reason why we are collecting your personal information.

If you ask us not to use your personal information in a particular manner or at all, we will comply with your request but we may still use or disclose that information if:

• we subsequently notify you of the intended use or disclosure and you do not object to that use or disclosure;
• we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions
• we are required by law to disclose the information.

We will keep copies of any e-mails you send us if we believe we have the legal requirement to do so. Your e-mails may also be monitored by us for trouble-shooting or maintenance purposes or if any form of e-mail abuse is suspected.

All of the personal information that we collect from you (including your contact details and, if relevant, credit card details) is kept confidential to the best of our ability.  However, we cannot entirely guarantee the security of transactions on the Internet.

This privacy policy only applies to this website and does not apply to any other websites which link to this website or to any website to which may be linked from this website.  This site contains links to other sites which are owned or operated by third parties independent of us.  Those owners or operators are separately and independently responsible for informing you about their security and privacy practices. We are not responsible for the privacy practices or the content of any websites linked to our website.  Before disclosing your personal information to a provider on another website, you should examine the terms and conditions of using their websites and the privacy policy of that website and make your own decision.

You are entitled to access any personal information about you that you have previously given to us using this website.  You can request that we update, correct or edit such information or ask that we delete, destroy or de-identify such information if we no longer need that information, which we will do unless we are required by law to retain it.

We will endeavour to comply with all relevant State and Federal legislation in relation to privacy and the collection of information from users of our website.  If you have a complaint or believe we have breached our obligations under these laws, please contact us using any of the methods set out below.

If you want to comment on or ask a question about our privacy policy, or if you want to make an enquiry regarding any personal information that we have collected about you, please contact here